Refund Policy
Last Updated: 30-08-2023
Thank you for choosing miztapita.com for your web design and digital marketing needs. We strive to provide high-quality services that meet your expectations. However, we understand that circumstances may arise where you require a refund. This Refund Policy outlines our refund procedures and conditions.
1. Refund Eligibility
We offer refunds under the following conditions:
a. Dissatisfaction with Services: If you are not satisfied with the services provided by miztapita.com, you may request a refund. Refund eligibility will be assessed on a case-by-case basis. As we proceed with your work, we will keep updating you on the progress made, and you can always request reviews for an unlimited amount of time. You are only eligible for a refund after a minimum of 10 reviews of your work, and you will only get 95% of your money; we retain the remaining 5% to prevent abuse and for resources used.
b. Service Discontinuation: In the event that miztapita.com discontinues or cancels a service that you have paid for, you will be eligible for a full refund.
2. How to Request a Refund
To initiate a refund request, please follow these steps:
a. Contact Us: Email our customer support team via billing@miztapita.com or X (formerly Twitter) with your refund request. Please provide your name, contact information, and a detailed explanation of why you are requesting a refund.
b. Review Process: Our team will review your request and may seek additional information if necessary.
c. Refund Decision: We will notify you of our refund decision within 5 business days. If approved, refunds will be issued using the same payment method you used for the original purchase.
3. Refund Limitations
Please be aware of the following refund limitations:
a. Partial Refunds: In some cases, we may issue partial refunds, depending on the extent of the services rendered or the specific circumstances of the request.
b. Non-Refundable Fees: Certain fees, such as domain registration fees, third-party service fees, or setup fees, are non-refundable.
4. Refund Processing Time
Refunds, when approved, will be processed promptly. The time it takes for the refund to appear in your account may vary depending on your payment provider. Please allow 14 business days for processing.
5. Contact Information
If you have any questions or need further assistance regarding our refund policy, please contact us at contact@miztapita.com or X (formerly Twitter)
Billing Policy
Last Updated: 30-08-2023
Thank you for choosing Mizta Pita for your web design and digital marketing services. This Billing Policy outlines our payment terms and procedures.
1. Billing Information
When you engage our services, you agree to provide accurate and complete billing information. This includes your name, contact information, and payment details. You also agree to promptly update this information in the event of any changes.
2. Payment Methods
Miztapita.com accepts payment through the following methods:
a. Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
b. Bank Transfers: For certain services, we may accept bank transfers. Please contact us for bank transfer details.
3. Invoicing and Payment
a. Invoicing: Invoices for our services will be provided to you electronically via email. You will receive an invoice before the start of the project or at the agreed-upon billing intervals.
b. Payment Due Date: Payment for our services is due within 5 days from the date of the invoice, unless otherwise specified in the invoice or in a separate agreement.
c. Late Payments: Payments not received by the due date may be subject to late fees or project suspension. Late fees will be calculated in accordance with miztapita.com’s Late Fee Policy.
d. Payment Confirmation: You will receive a payment confirmation once your payment has been successfully processed.
4. Refunds
Please refer to our Refund Policy above for details regarding our refund procedures.
5. Taxes
You are responsible for any applicable taxes, including sales tax, value-added tax (VAT), or other local taxes, as required by law. Taxes will be added to your invoice as applicable.
6. Dispute Resolution
If you have any questions or concerns regarding your invoice or charges, please email our billing department via billing@miztapita.com or DM us on X (formerly Twitter) for prompt resolution.
7. Contact Information
If you have any questions or need further assistance regarding our billing policy, please email us at via billing@miztapita.com or DM us on X (formerly Twitter) for prompt resolution.